COMFORT 

• Exceptional breathability plus ultrasoft feel against the face
• Stretchy ear loops with stopper to ensure tightness on any size face
• Adjustable wire nose fitting to ensure tight seal and comfort over long periods

TRAVLEISURE FUNCTIONAL EVERYWHERE 

• Small, foldable, and wrinkle-resistant
• NxTSTOP plane logo woven label on the front right side
• This stylish face mask can be used anywhere to keep you fashionable and safe commuting to work on the train or bus, traveling domestically or internationally, attending conferences, shopping, exercising or taking a walk in the park

MEASUREMENTS

Adult: 9 inch x 5.5 inch (23 cm x 14 cm)

• 95% Viscose from Bamboo 
• 5% Spandex
• Viscose from Bamboo is breathable and very soft yet strong
• Enhanced hygienic properties, including more effectively combats odors than polyester or cotton masks

ECO-FRIENDLY LAYERING + FILTER POCKET

• 3-layers including filter pocket
• Tight-knit outer construction
• An additional layer to cover from the transmission of small particles or droplets in the air from landing in or being inhaled through the mouth or nose
• Fits standard size 120mm x 80mm filter paper (e.g., PM2.5)
• *FILTER NOT INCLUDED

CARE

• Machine wash cold with like colors
• Tumble dry low
• Do not bleach

How is the bamboo face mask better than other cloth masks?

Viscose from bamboo fabric is ultra-soft and moisture wicking, yet durable, wrinkle-resistant, and breathable than other fabrics like cotton and polyester. The bamboo plant itself offers natural properties to prevent resistance to odor-causing bacteria. Finally, bamboo withstands laundering more effectively so the fabric won't shrink or fade in the same way as other fibers.

How often should I wash my bamboo face mask?

As per CDC guidance, you should wash your mask after each use where possible. See our section on laundering details for guidance on how to wash and dry the mask.

What is the expected lifetime of this bamboo face mask?

30-50 washes depending on care and use.

How can I wear the mask to keep my glasses from fogging up?

The trick is positioning and using the wire nose piece effectively. Fit the mask farther down your nose toward the tip (closer to where the "bulb" of your nose starts) rather than the bridge of your nose. Pinch the wire piece tight in that position. Then, place the nose piece/bridge of the glasses right behind/above where the mask sits. While it may seem a bit strange at first, the positioning allows more air to escape while you breathe so the glasses do not fog.

Do the masks have care labels? How can you remove them easily?

All masks have TEARAWAY care labels that can easily be ripped off. Lay the mask flat, grip the outer edge firmly in your left hand just forward of the tag, take the tag in your right hand, and pull it down and away. It will tear off completely right at the top. 

SHIPPING

OUR SHIPPING POLICY

NxTSTOP ships anywhere in the world and has partnered with Amazon to ship within the United States!

FREE shipping on orders over $50 going to any destination in the contiguous United States.

Shipping FAQs: 

1. What does it mean that NxTSTOP orders are fulfilled by Amazon? We have a unique partnership with Amazon to utilize their extensive warehouse network to deliver items faster and better to all customers!
2. Is Fulfilled by Amazon the same as Prime shipping? Yes, and just like Amazon we provide options that are free or an extra charge depending on the speed you wish to receive the item.
3. What are the shipping speeds? Standard (3-5 business days), 2 Business Days and 1 Business Day are the shipping speeds.
4. Which speeds are free and which aren't? Under $50 all shipping options are available but are charged. Over $50 Standard and 2-Business Days are free. 1-Day shipping is always a small incremental cost above Prime 2-Day.
5. Do I have to be an Amazon or Amazon Prime member to get this option? No! All customers are eligible for these options. That's why we are so excited to offer this benefit.
6. What about returns? We still follow our same return policy and will generate return labels for you to use should you need to return an item.

General shipping guidance follows below, but NxTSTOP makes no guarantees about shipping times. Shipping times depend completely on delivery providers and NxTSTOP is not responsible for delays in shipping. 

NxTSTOP will not reimburse shipping costs for delays in shipping.

Orders submitted before 12pm PST are usually shipped on the same business day. Delivery times are estimates and should be used as a guide.

Tracking Your Order Status

You will receive a shipping confirmation email when your order has been dispatched from our warehouse. This email contains a tracking link, which enables you to follow the progress of your shipment.

Please note that it may take up to 24-48 hours from the time you received the shipping confirmation email before the link is active.

*For Days x NxTSTOP Take Back Bags will ship via USPS and will not have a tracking number. If you have any questions, please contact us at support@thenxtstop.com

RETURNS AND EXCHANGES

OUR EASY RETURN AND EXCHANGE POLICY

We understand that things happen, so if you aren’t satisfied with your items we are happy to accept orders for return or exchange 30 days from the date of purchase if your items meet the following criteria:

1. Items cannot be worn and must be in new and original condition.
2. Items must not be washed.
3. FACE MASKS ARE FINAL SALE. We do not accept returns for a change of mind. If your order contains damaged or incorrect items please reach out to customer service. We apologize for the inconvenience and are happy to assist you. 

Please note, in the event you have more than one order to process at the same time as any single return, your returns must be packaged separately in their original order with their appropriately assigned return label.

All Gifts with Purchase or Buy One, Get One purchases are not eligible for return or exchange. 

FINAL SALE items are final sale and therefore they are not eligible for return or exchange.

Please note that Gift Card purchases are also final sale and not eligible for return or exchange. Transit times are not guaranteed. International orders may experience customs delays. 

Due to the high cost of shipping, all international orders to outside of the U.S. and orders to U.S. territories are FINAL SALE.

Return Instructions

1. Start your return or exchange here.
2. Pack the items you're returning in original poly bags if possible, and then in the poly mailer or box (as applicable).
3. Print your return label you received via email and attach it to the package. Cover any existing shipping labels. 
4. Give the package to the carrier identified on the label. 

Questions? Email our support team, support@thenxtstop.com. We're here to help!