Can gift cards be reloaded?
Sorry, no, you can't reload a gift card.
How can I check my balance?
To check your balance, please reach out to Customer Service at firstname.lastname@example.org. We're happy to help!
How will I receive my gift card?
Your gift card will sent to the email on file with the order, so if it's a gift - you can enter the recipient's email address at checkout to make sure it's sent to their email!
Do you ship a physical gift card?
No. This is a digital gift card and will be sent via email or text message!
What happens if I return an item I purchased with my gift card?
Your refund will be processed to the original form of payment. So, if you paid only with your gift card, you can expect a digital gift card balance in the amount of the purchase.
If you partially paid with a credit card or Paypal along with your Gift Card, we can refund up to the amount paid via Paypal or a credit card. The rest will be in a NxTSTOP Gift Card.
Are Gift Cards returnable?
No. Gift Cards are final sale and not eligible for refund or exchange.